Terms of Service

1. Agreement to Terms

By accessing and using the Peak Trust Global Real Estate website (peaktrust.ae) and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.

2. Definitions

For the purposes of these Terms of Service, the following definitions apply:

• "Website" refers to peaktrust.ae and all associated web pages, subdomains, and digital platforms operated by Peak Trust Global Real Estate LLC.
• "Services" refers to all real estate brokerage services, property search and listing services, consultation, advisory, property management, and related services provided by Peak Trust Global Real Estate LLC.
• "User" refers to any individual or entity that accesses or uses the Website or Services.
• "Client" refers to any User who engages Peak Trust Global Real Estate LLC for real estate brokerage services under a formal agreement.
• "Content" refers to all text, graphics, images, videos, data, information, and other materials displayed on or accessible through the Website.
• "Listings" refers to property listings, descriptions, specifications, images, videos, and related information displayed on the Website.
• "Off-Plan Projects" refers to properties that are under construction or in the planning phase and are not yet completed or ready for occupancy.
• "Company" or "We" or "Us" refers to Peak Trust Global Real Estate LLC.

3. User Account and Registration

3.1 Eligibility

To use certain features of our Services, you must be at least 18 years of age and have the legal capacity to enter into binding contracts under the laws of the United Arab Emirates. By creating an account or using our Services, you represent and warrant that you meet these eligibility requirements.

3.2 Accuracy of Information

You agree to provide accurate, current, and complete information when creating an account or using our Services. You are responsible for maintaining and promptly updating your account information to ensure it remains accurate and current.

3.3 Account Security and Password Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:

• Use a strong, unique password for your account
• Not share your account credentials with any third party
• Immediately notify us of any unauthorized access to or use of your account
• Accept responsibility for all activities that occur under your account

3.4 Suspension or Termination for Breach

We reserve the right to suspend or terminate your account immediately, without prior notice, if you breach these Terms of Service, engage in fraudulent or illegal activities, provide false information, or engage in any conduct that we determine, in our sole discretion, is harmful to other users, the Company, or third parties.

4. User Content / Third-Party Content / Listings

4.1 User-Generated Content

If you submit any content to our Website or Services, including but not limited to inquiries, comments, reviews, uploads, or other materials ("User Content"), you grant Peak Trust Global Real Estate LLC a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any form, media, or technology, whether now known or hereafter developed.

4.2 Content Standards

You agree that any User Content you submit will:

• Be accurate and truthful
• Not violate any third-party rights, including intellectual property, privacy, or publicity rights
• Not be defamatory, libelous, obscene, harassing, or otherwise objectionable
• Not contain viruses, malware, or other harmful code
• Comply with all applicable laws and regulations

4.3 Third-Party Listings and Content

Property listings displayed on our Website may come from third-party developers, agents, or other sources. We do not guarantee the accuracy, completeness, or current status of such listings. You acknowledge and agree that:

• You must independently verify all property information, including prices, availability, specifications, and legal status
• Images, videos, and virtual tours may not reflect the final or current state of properties, especially for off-plan projects
• Property specifications, finishes, and amenities may differ from what is displayed or described
• We are not responsible for any discrepancies, errors, or omissions in third-party listings
• You should conduct your own due diligence, including property inspections, legal reviews, and financial assessments, before making any purchase decisions

4.4 Disclaimer of Liability for User and Third-Party Content

We disclaim all liability for User Content and third-party content, including property listings. We do not endorse, verify, or assume responsibility for the accuracy, completeness, or reliability of any User Content or third-party content displayed on our Website.

5. Data & Information Disclaimer

All property information, prices, availability, payment plans, visuals, brochures, and renderings displayed on this website are sourced directly from the respective real estate developers and other publicly available materials. While Peak Trust Global Real Estate LLC makes every effort to present accurate and updated information, we do not guarantee the accuracy, completeness, or current status of any property data.

All details are subject to changes made by developers without prior notice. Users are encouraged to independently verify all information before making any financial decisions.

Peak Trust Global Real Estate LLC shall not be held liable for any discrepancies, omissions, or modifications in developer-provided data.

6. Payments, Fees, and Commissions

6.1 Official Payment Channels

All payments, deposits, and transactions must be conducted through official company accounts and approved channels in compliance with Dubai Land Department (DLD) and Real Estate Regulatory Agency (RERA) guidelines. Payments must be made directly to Peak Trust Global Real Estate LLC through our authorized payment methods.

6.2 Currency and Payment Methods

All transactions are conducted in United Arab Emirates Dirhams (AED), unless otherwise agreed in writing. We accept payments through approved methods, which may include bank transfers, certified checks, or other methods as specified in your transaction agreement. All payment methods must comply with applicable anti-money laundering and financial regulations.

6.3 Receipts and Confirmations

You will receive official receipts and confirmations for all payments made through our Services. Please retain these documents for your records and for compliance purposes.

6.4 Refund and Cancellation Policy

Refund and cancellation policies are governed by the specific terms of your transaction agreement, applicable RERA regulations, and UAE law. Refunds, if applicable, will be processed in accordance with these terms and may be subject to administrative fees or deductions as permitted by law.

6.5 Unauthorized Payment Collection

Individual agents, employees, or representatives of Peak Trust Global Real Estate LLC are not authorized to receive funds directly from clients. All payments must be made to official company accounts. If you are asked to make a payment to an individual or non-official account, please contact us immediately and do not proceed with such payment.

6.6 Commission Disclosure

Commission structures, if applicable, will be disclosed and agreed upon separately in writing before the commencement of services. We may receive compensation from developers, sellers, or other parties, and any such relationships will be disclosed in accordance with applicable regulations.

7. Service Availability / Website Operation

7.1 Service Modifications

Peak Trust Global Real Estate LLC reserves the right to suspend, modify, or discontinue any aspect of the Website or Services, in whole or in part, at any time, without prior notice or liability. This includes, but is not limited to, restricting access to certain features, removing content, or temporarily or permanently shutting down the Website.

7.2 No Guarantee of Service

We do not guarantee that the Website or Services will be available on an uninterrupted, timely, secure, or error-free basis. The Website and Services may be unavailable due to maintenance, technical issues, force majeure events, or other reasons beyond our control. We are not liable for any loss or damage resulting from such unavailability.

7.3 Technical Issues

We strive to maintain the Website and Services in good working order, but we do not guarantee that they will be free from errors, bugs, viruses, or other harmful components. You are responsible for implementing appropriate security measures on your devices and networks.

8. Indemnification & Warranty Disclaimer

8.1 Indemnification

You agree to indemnify, defend, and hold harmless Peak Trust Global Real Estate LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use or misuse of the Website or Services
• Your violation of these Terms of Service
• Your violation of any rights of another party, including intellectual property, privacy, or publicity rights
• Any User Content you submit or transmit through the Website or Services
• Your provision of false, inaccurate, or misleading information
• Your unlawful conduct or violation of any applicable laws or regulations

8.2 Warranty Disclaimer

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties regarding the accuracy, completeness, reliability, or suitability of any information, content, or materials on the Website
• Warranties that the Website or Services will meet your requirements or expectations
• Warranties that the Website or Services will be uninterrupted, secure, or error-free
• Warranties regarding the quality, safety, or legality of any properties listed on the Website

We disclaim all warranties to the maximum extent permitted by applicable law. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

9. Dispute Resolution / Governing Law / Jurisdiction

9.1 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai, without regard to conflict of law principles.

9.2 Dispute Resolution Process

In the event of any dispute, controversy, or claim arising out of or relating to these Terms of Service or the Services ("Dispute"), the parties agree to follow this dispute resolution process:

1. Notice: The party initiating the Dispute shall provide written notice to the other party, describing the nature of the Dispute in reasonable detail.
2. Negotiation: The parties shall attempt to resolve the Dispute through good faith negotiations for a period of thirty (30) days from the date of notice.
3. Mediation: If the Dispute is not resolved through negotiation, the parties agree to submit the Dispute to mediation in Dubai, UAE, before a mutually agreed mediator, in accordance with the rules of the Dubai International Arbitration Centre (DIAC) or similar recognized mediation service.
4. Arbitration or Litigation: If mediation is unsuccessful, the Dispute shall be resolved through binding arbitration in Dubai, UAE, in accordance with the rules of the DIAC, or through the courts of Dubai, UAE, as determined by the nature of the Dispute and applicable law.

9.3 Jurisdiction

Subject to the dispute resolution process above, any legal action or proceeding arising out of or relating to these Terms of Service shall be brought exclusively in the courts of Dubai, UAE, and you consent to the personal jurisdiction of such courts.

10. Amendments / Updates

10.1 Right to Modify Terms

Peak Trust Global Real Estate LLC reserves the right to modify, amend, or update these Terms of Service at any time, in our sole discretion. We may make changes to reflect updates to our Services, changes in applicable law, or for other business or legal reasons.

10.2 Notification of Material Changes

For material changes to these Terms of Service, we will provide notice to you through one or more of the following methods:

• Email notification to the email address associated with your account (if applicable)
• Prominent notice on our Website, such as a banner or pop-up notification
• Notification through our Services, if available

10.3 Acceptance of Changes

Your continued use of the Website or Services after we post or provide notice of changes to these Terms of Service constitutes your acceptance of the modified terms. If you do not agree to the modified terms, you must discontinue your use of the Website and Services immediately.

10.4 Review of Terms

We encourage you to review these Terms of Service periodically to stay informed of any updates. The "Last updated" date at the top of this page indicates when these Terms were last revised.

11. Contact & Licensing Compliance

11.1 Company License

Peak Trust Global Real Estate LLC operates under a valid Dubai brokerage license. Our company registration details are as follows:

• DED License Number: 49142
• ORN (Official Registration Number): 1474329
• License Type: Real Estate Brokerage

11.2 Regulatory Compliance

Peak Trust Global Real Estate LLC declares compliance with all relevant regulations and requirements, including but not limited to:

• Real Estate Regulatory Agency (RERA) regulations and licensing requirements
• Dubai Land Department (DLD) requirements and guidelines
• UAE Federal and Dubai local laws governing real estate transactions and brokerage activities
• Property marketing and advertisement regulations
• Anti-money laundering (AML) regulations and compliance requirements
• Know Your Customer (KYC) requirements
• Data protection and privacy regulations

11.3 Contact Information

For questions regarding these Terms of Service, licensing, or regulatory compliance, please contact us:

12. Severability / Entire Agreement / No Waiver

12.1 Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, shall be severed from these Terms. The remaining provisions shall remain in full force and effect.

12.2 Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements referenced herein, constitute the entire agreement between you and Peak Trust Global Real Estate LLC regarding your use of the Website and Services, and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, relating to the subject matter hereof.

12.3 No Waiver

The failure of Peak Trust Global Real Estate LLC to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms must be in writing and signed by an authorized representative of Peak Trust Global Real Estate LLC.

12.4 Assignment

You may not assign or transfer these Terms of Service or any rights or obligations hereunder, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms of Service, in whole or in part, without restriction.

13. Additional Provisions

13.1 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PEAK TRUST GLOBAL REAL ESTATE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES.

13.2 Intellectual Property

All content on this Website, including text, graphics, logos, images, videos, software, and other materials, is the property of Peak Trust Global Real Estate LLC or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

13.3 Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our data collection, usage, and protection practices.

13.4 Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the content, accuracy, privacy practices, or security of these external sites. Your interactions with third parties are solely between you and that third party.